Ordering & Shipping

Shipping

All US Orders placed with Free Shipping are shipped with either Fedex Ground / Home Delivery or United States Postal Service.  Some items cannot be shipped to PO Box locations without an additional fee.  

The cutoff for same day shipping is 12PM (EST), Monday-Friday.  Parts ordered must be in stock for the order to ship. If a part is out of stock you will receive an email with an expected availability date. Once an order has shipped, average Fedex Ground transit time is an additional 1 to 4 working days. View our average Fedex transit times time map below. 

fedex-transit-time-map-complete-optimized.jpg

* Please Note: Depending on the items ordered, Hawaii and Alaska shipments may be shipped with USPS. This would have them delivered much sooner.

 

Shipment Issues:

Any shipment shortage or issues must be reported within 5 business days. For any packaging errors, you must provide us with information on the items / packages you received (part numbers, pictures, etc.)  This will help our quality assurance team in preventing future issues.  All issues for incorrect parts received, etc will be handled in an expedited manner. 

 

Back Orders:

If an item is out of stock, the customer will receive an email notification indicating the item is on back order and an expected ship date. 

 

Free Shipping:

Free shipping is offered for every item on the site that is being shipped to the continental United States (Lower 48 states).  Excludes Alaska, Hawaii, Puerto Rico, Guam.  Shipments can still be made to these locations but there are surcharges for them.  

 

International Shipments: 

International Orders now have the correct tariffs, customs duties and associated assessments, Import Duties, Brokerage Fees, Value Added Taxes (VAT) and / or Customs Clearance Fees all provided in the shown during checkout. These costs are included in your purchase and are shown as separate line items during the checkout process. This service is provided by Fedex.  All orders being shipped internationally have 2 options for shipping.  Fedex International Priority and Fedex International Economy.  

If you find any listings that have errors or are not showing the correct taxes and duties during checkout, please let us know ASAP so we can correct it.